Here’s something that you probably don’t get told often enough:
Most businesses don’t understand how social media marketing works.
Businesses know they need it, they know they should be doing it, but when it comes to actually putting a campaign together they don’t know where to start.
The reason why I’m telling you this is to let you know that you’re working with exactly the same level of expertise as most other businesses.
If they can make it work, so can you!
Hopefully you’re slightly less overwhelmed now. Social media marketing really is tough, and it can be overwhelming, so sometimes you just need to step back and take a fresh look at everything.
I want you to spend less time being overwhelmed by social media and more time getting results from it. In this post I’m going to break down social media marketing in a way that makes it seem a lot less scary and way more approachable.
Get Back To The Basics
If you’re getting overwhelmed by using social media for business just take a breath and remember what it was originally intended for.
Social media was meant for people with common interests getting together in online communities to share ideas and information. That’s it.
It was never meant as an advertising platform or a sales tool. It can drive sales, but if you’re approaching social media with the sole intention of selling to people then you’re going to end up with negative results.
Remember That Results Don’t Happen Overnight
People do business with other people who they know, like and trust. Those kinds of relationships take time to build. When you join a new online community people don’t know anything about you.
It takes time and consistent engagement to become familiar to these people. Some of the best tactics to becoming a trusted expert in your online community include:
- Talking to people
- Asking questions
- Informing
- Educating
- Entertaining
- Solving problems
What do all of these things have in common? They all provide value to your audience. Notice how I didn’t include selling or advertising in that list.
A lot less people will buy from you if they don’t know you. Start with fixing this problem first.
Spend Your Time With The Right Online Communities
Start building relationships with the right people by going to where they hang out and joining in the conversation.
For example, if you’re using social media for your real estate business, you could talk to groups of first-time home buyers. Answer questions, provide expert advice, link them to some blog articles you’ve written.
Take advantage of Facebook and LinkedIn groups. If Twitter is more your thing, follow hashtags and participate in Twitter chats. Eventually you will become more known and trusted.
Putting It Into Practice
Sticking with the real estate example that I just used, here is a sample blueprint to follow when engaging new audiences online.
Connect with the right audience.
Knowing your audience is half the battle. Your audience is basically any group of people that your business stands to benefit from associating with.
Following the real estate example, audiences could include home buyers, real estate agents, mortgage brokers, insurance companies etc.
Monitor discussions.
Monitor discussions that your audience is having and listen for an opportunity to join in. For example, if they are discussing when is the best time to buy a house then your ears should be perking up. Discussions about mortgages, insurance rates or anything like that those would also apply to the real estate business.
Add value.
A great way to get your audience’s attention is to add value to the conversation. Using the real estate example once again, you could educate them on how to shop around for the best insurance rates. Provide them with some mortgage advice. Explain when is the best time to buy a house. Show them some listings that suit their needs.
Invite them to ask questions. If you can make their experience as a customer easy and enjoyable while being more attentive than the competition you can bet you’ll stand out. Soon they’ll be recommending you to others.
Social Media Is Just Networking
When you really break it down, social media is just an online networking event that never ends. Social media is a new technology, but the principals of networking have been around forever.
At networking events professionals get together to share ideas and information about their business. With each meeting you get to know each other a bit more. When one of you is ready to buy what the other is selling you’ll know who to go to.
Just as networking takes time so does social media marketing. Don’t feel overwhelmed if you’re not getting the results you need right away. Invest the time, have patience and results will come.
If you’re reading this blog you already have a huge advantage over your competitors because now you know how to use social media the way it’s meant to be used!
Still Overwhelmed?
What’s overwhelming you right now in terms of social media? I would love to know so I can offer some help. Tell me in the comments section!





{ 4 comments… read them below or add one }
Great advice Matt. You’re quite right to say that people do business with people they know, like and trust. So the hard graft that is really needed is the time investment needed to take people from not knowing you on social media… to knowing, liking and trusting you. When talking to candidates and recruiters, I always stress the need to start this networking *today* – so that when you need to leverage those relationships they are already well established.
Think this advice will be relevant to a lot of my connections, so going to share right now.
Rgds, Tony Restell
@tonyrestell
Social-Hire.com
Thanks for sharing and commenting, Tony! It’s never too early to start networking. Establishing relationships before they’re needed is a key piece of advice. It’s so transparent when it’s the other way around.
Oh Matt I love your attitude and patience for results. So many people come into the social media and blogging field thinking their going to have an overnight popular blog. A great example is a good friend of mine, Dukeo, His blog is seriously of the hook but it takes time for people to see he is a great blogger. He understand this concept and has appropriate expectations.
Another HUGE tip here are the Facebook groups. Are you in many? If not message me I have a great list of Facebook groups for Bloggers on my site. How are you doing with LinkedIn? I haven’t been able to optimize my time on there so I decided not to use the site to market yet.
That is the exact reason it took me so long to use Facebook I knew when I did it I wanted to be informed, dedicated and ready to optimize it’s potential and return. Obviously I also try and visit as many of our Blog Engage members as often as I can as well.
Hey you said it best, at the end of the day social media is just networking. Next time I’m in Sudbury we should meet. I would love that.
bbrian017 recently posted..Why You Must Participate in the Blog Engage Guest Blogging Contest
Hey Brian, thanks for the comment as always. You’ve got to have patience when it comes to social media and blogging, otherwise you’re setting yourself up for disappointment. I’d imagine that’s why so many people quit blogging. There’s nothing that drives instant results online, and if it does it’s not sustainable. I’m sure your friend will be very successful with his blog if he sticks with that attitude.
I’m in a few Facebook groups but none that are particularly active. I’ll definitely message you to get involved in the ones you’re talking about. I’m doing ok with LinkedIn at the moment but I’m struggling to find good groups to be involved in on there as well. I love the LinkedIn Answers section though, there’s always some good discussion on there.
Next time you’re in Sudbury, if our schedules match it would be a pleasure to meet up! Keep me posted on that.